LogoOnline Harm Response Scorecard

How ready is your organisation when a child tells you about online harm?

A short, evidence-based assessment for schools, clubs and services. See where your response is strong, where it is thin, and what to prioritise next.

Free. Takes about 4 minutes.

A staff member supporting a child
Why it matters

Clarity about your safeguarding response, in minutes

12Focused questions across your response
4Readiness levels, from reactive to evidence-ready
4 minTo a personalised picture of where you stand
What it measures

Four levels of readiness, honestly assessed

  • Reactive Response

    You respond when something happens, but it depends on who is in the room that day.

  • Partially Prepared

    Some steps are in place, though gaps remain between policy and what staff actually do.

  • Process-Led but Clinically Thin

    Solid processes exist, yet the response to online harm exposure lacks clinical depth.

  • Evidence-Ready

    Concerns are recorded, findable, and defensible if you were asked for evidence tomorrow.

How it works

Three steps to a clearer picture

  1. 1

    Answer 12 questions

    Reflect on how your team records concerns, responds to disclosures, and evidences its work.

  2. 2

    See your readiness level

    Get placed on one of four levels, from reactive to evidence-ready, with no jargon.

  3. 3

    Know what to prioritise

    Receive clear next steps to strengthen your response over the coming six months.

Portrait of the practitioner behind the assessment
Built on clinical expertise

Created by Catherine Knibbs, a specialist in online harm and child trauma

Catherine Knibbs is a clinical and academic researcher, psychotherapist and internationally recognised specialist in online harm, cybertrauma and the impact of digital experiences on children and young people. Her work with organisations, clinicians and educators has shaped how frontline teams understand and respond to what children encounter online.

20+Years working in trauma and online harm
PhDDoctoral research into cybertrauma
AuthorBooks and training on children and online harm
When a child tells you about something they saw online, the difference between a reactive and an evidence-ready response is preparation, not luck.
— Catherine Knibbs
Good to know

Questions you might have

Find out how ready your organisation really is

Twelve questions. Four minutes. A clear picture of your response to online harm.

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